Dental Practice Management



Take the full eight sessions of this comprehensive business course

by Sandie Baillargeon!


Knowing your practice / personal productivity numbers is essential to be to understand whether or not your practice is running efficiently or if your personal productivity is optimal. The numbers must have context and meaning, but most importantly, the must prompt action plans to get them to where you want them to be.

Efficiency is doing things rights! Effectiveness is doing the right things!

Eight Livestream sessions offered from January through May

at three-week intervals

  1. January 5, 2022 - Post-COVID Communication Skills for Dental Office Administrators

  2. January 26, 2022 - Why Your Dental Office Should Have Employment Agreements and Workplace Policies Manuals

  3. February 16, 2022 - How to Conduct Performance Reviews

  4. March 9, 2022 - The Ultimate Appointment Scheduling Webinar - Keeping Your Schedule Productive During a Pandemic

  5. March 30, 2022 - A Team Approach to Creating Value for Patients

  6. April 13, 2022 - Are you spending too much on payroll? What are your numbers telling you? 

  7. May 4, 2022 - Staff Incentives - Bonuses vs. Benefits

  8. May 25, 2022 - Five Behaviours of a Cohesive Team

See the details for each individual module here:

Wednesday Evenings from 7 to 9 pm

Complete 8-Module Livestream Series:

Early Bird Price (until Dec 12, 2021)

Dentists: $699  |  Allied Staff: $499

After Dec 12, 2021

Dentists: $799  |  Allied Staff: $599




Also Available as Individual Modules

Dentists: $125  |  Allied Staff: $99

ODQ CEU: 2 per module

ADA CERP CEU: 2 per module

Ms. Sandie Baillargeon

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Ms. Baillargeon is a leading authority on how to increase the effectiveness of dental business systems. She is the author of three textbooks, Dental Office Administration, first and second edition, published by Top Hat Publishers and The Canadian Dental Office Administrator, published by Nelson Canada. Ms. Baillargeon created the first Certificate Course in Dental Practice Management at the University of Toronto, Faculty of Dentistry. She has lectured at dental faculties across North America and has had articles published in many journals including the Journal of the Canadian Dental Association, Oral Health, Spectrum Teamwork, Just for Canadian Dentists and many other publications. As owner/operator of Dental Office Consulting Services, Ms. Baillargeon specializes in dental practice management consulting, hiring, coaching and training dental teams, implementation of in office programs, dental business and operational plans.