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Dental Practice Management



Take the full eight sessions of this comprehensive business course

by Sandie Baillargeon!


Knowing your practice / personal productivity numbers is essential to be to understand whether or not your practice is running efficiently or if your personal productivity is optimal. The numbers must have context and meaning, but most importantly, the must prompt action plans to get them to where you want them to be.

Efficiency is doing things rights! Effectiveness is doing the right things!

Eight Livestream sessions offered from October 2022 to

June 2023 at four-week intervals

Wednesday Evenings from 7 to 9 pm

  1. October 19, 2022 - Case presentation - Close the Sale

  2. November 16, 2022 - Credit and Collections - Turn Accounts Receivable into Accounts Received!

  3. January 18, 2023 - Using Communication Software, the Right Way with Effective Patient               Engagement

  4. Feb 15, 2023 - Occupational Health and Safety for Dental Offices

  5. March 15, 2023 - Be Prepared for Ministry of Labour and Public Health Inspections

  6. April 19, 2023 - What You Need to Know About Working with Insurance Companies 

  7. May 17, 2023 - Financial Benchmarks for a Successful Practice & Strategies to Achieve Results

  8. June 21, 2023 - What is the value of your practice?

Complete 8-Module Livestream Series:

Early Bird Price (until  September 19, 2022)

Dentists: $699  |  Allied Staff: $499

After September 19, 2022

Dentists: $799  |  Allied Staff: $599







Also Available as Individual Modules

Dentists: $125  |  Allied Staff: $99

ODQ CEU: 2 per module

ADA CERP CEU: 2 per module

See the details for each individual module here:

Ms. Sandie Baillargeon

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Ms. Baillargeon is a leading authority on how to increase the effectiveness of dental business systems. She is the author of three textbooks, Dental Office Administration, first and second edition, published by Top Hat Publishers and The Canadian Dental Office Administrator, published by Nelson Canada. Ms. Baillargeon created the first Certificate Course in Dental Practice Management at the University of Toronto, Faculty of Dentistry. She has lectured at dental faculties across North America and has had articles published in many journals including the Journal of the Canadian Dental Association, Oral Health, Spectrum Teamwork, Just for Canadian Dentists and many other publications. As owner/operator of Dental Office Consulting Services, Ms. Baillargeon specializes in dental practice management consulting, hiring, coaching and training dental teams, implementation of in office programs, dental business and operational plans.
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